Free UK shipping on orders over £50
10% off your first order when you sign up
Privacy Preference Center
When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website.
Manage Consent Preferences by Category
Always Active
These items are required to enable basic website functionality.
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.

Making a Return

Welcome to our Returns Page!

We totally understand that sometimes things just don’t work out, and we’re here to make your return process a breeze. Follow these simple steps to get started:

1. Let’s Get You Set Up:

Head over to My Account and create an account using the email you used to buy the product. This way, we can keep everything in one place and make your return smoother than ever. You will be emailed a passcode to access your account

2. Easy Peasy Return Process:

Once you’re in, find your order history and select the product you want to return. Our user-friendly system will guide you through the return steps. No rocket science involved!

3. We’ve Got Your Back:

Once you’ve requested a return, our team will quickly review your info. If everything checks out, we’ll send you a return label to slap onto the original box your goodies came in.

Our Simple Return Conditions:
  • You’ve got up to 30 days from your original purchase to make a return.
  • For refunds, we’ll swoop the money right back into your original payment method.
  • If it’s a gift card or credit note you’re getting back, we’ll make sure you’re covered.

Friendly heads-up: Our swimwear and underwear can’t be returned due to hygiene reasons. Safety first, right?

More Good Stuff:

  • Please make sure the items are in tip-top shape, just like when you got them—tags intact and all.
  • Give us a bit of time (around 15 business days) to process your return once it reaches us.
  • Got questions? Need help? Our awesome customer support team is ready to chat.
Big thanks for being a part of the Colter & Roe family. We’re all about keeping things easy, even when it comes to returns. If you need anything else, don’t hesitate to contact the clubhouse